To confirm you have read the rules and guidelines below and to submit a Name Correction request, 
Click here.
                                                  
 
Please read the rules and guidelines for Name Correction requests below.
Submitting a Name Correction request acknowledges that you have read and understood the below rules.
  • How to action a name correction in your GDS;
       (NZ AgentsAmadeus, Galileo, Sabre(AUS AgentsAmadeusGalileoSabre)
  • QF operated Flights (NZ7000 series) name corrections.
       (NZ AgentsClick here(AUS AgentsClick here
  • Ensure you have divided the passenger that requires the name correction
  • The name must not exceed a maximum of 29 characters, including spaces. 
    (Middle names and titles are not required on Air New Zealand tickets)
  • If the name is completely different and not a variation of what is currently in the booking, an authority is required and a name change fee applies. 
    All of these cases are at the discretion of Air New Zealand and will not necessarily be approved and may result in a new fare needing to be purchased. 
  • Passport (or valid Photo ID for Domestic Travel) is required for major name corrections.
    For examples of major name corrections.

       (NZ AgentsClick here(AUS AgentsClick here)

The following form is not applicable to Group or Interline and Star Alliance bookings.

For Group Name Corrections please contact

       (NZ AgentsAgency Groups(AUS AgentsAgency Groups).


       Interline and Star Alliance Name Corrections ticketed on 086 stock,

       (NZ AgentsClick here) (AUS AgentsClick here) 

For Interline Name Corrections a submission through the regular support email channel is required.


Change Type

 
Minor Corrections to Name or Typos
 
Totally Different Name ie - Maiden to Married
 
Interline Name Corrections
 
Star Alliance Fares Name Corrections



Cost

 
FOC
 
$50.00
 
$50.00
 
Standard cancellation fees apply



​Reissue/Refund

 
Reissue
 
Reissue
 
Refund
 
Refund